IT Support Specialist

4 weeks ago


Bellshill, North Lanarkshire, United Kingdom Kick ICT Group Ltd Full time
Job Title: Technical Advisor

Kick ICT Group Ltd is a leading provider of IT services in the UK, with a talented team that delivers outstanding service and value to our clients.

We pride ourselves on our commitment to providing innovative IT solutions, services, and support. Our company culture is built on a foundation of expertise, collaboration, and customer satisfaction.

Job Summary:

We are seeking a highly skilled Technical Advisor to join our team. As a Technical Advisor, you will play a key role in the continued success of our business, providing technical support and expertise to our clients.

Key Responsibilities:
  • Provide technical support and expertise to clients, including server and infrastructure support, desktop support, and network administration.
  • Work closely with our team to deliver innovative IT solutions and services to our clients.
  • Contribute to the development of our company's technical capabilities and expertise.
  • Collaborate with our clients to understand their technical needs and provide tailored solutions.
Requirements:
  • 5 years' experience in server and infrastructure support, with a strong background in Microsoft operating systems and firewall technologies.
  • Desktop support experience is preferable.
  • Good understanding of structured cabling or Wi-Fi connectivity, including routers, switches, and Wireless Access Points (WAP).
  • Microsoft Windows Server and Desktop Operating Systems, Microsoft Office and Office 365/Azure/Sharepoint, Server Backup Configuration and Management, DNS (Local), Microsoft Windows Server (up to 2019 server), Microsoft Exchange (on premise and 365 exchange online), Microsoft Active Directory (configuration).
Benefits:
  • Competitive salary.
  • ~30 days annual leave (plus a birthday holiday).
  • Group personal pension plan.
  • Private medical insurance scheme.
  • Hybrid Working.
  • Life cover (2 x final salary).
  • Cycle to work scheme.


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