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Service Advisor

2 months ago

Crawley, West Sussex, United Kingdom Jago Consultants Full time
Service Advisor Job Description

We are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer care and professionalism when interacting with customers and members of the public.

Key Responsibilities:
  • Provide accurate and transparent information to customers regarding service and repair work required to their vehicles.
  • Advise on estimated costs of repairs and work to be undertaken, ensuring customers are fully informed and empowered to make decisions.
  • Sell additional products as appropriate to customers' needs, promoting a range of services and solutions.
  • Coordinate and manage the service and repair process, ensuring timely completion and effective communication with customers.
  • Update customer and vehicle records, maintaining accurate and up-to-date information.
  • Document all warranty work in accordance with manufacturer policy, ensuring compliance and transparency.
  • Prepare and complete invoices, ensuring accuracy and attention to detail.
Requirements:
  • At least 2 years' experience working as a Service Advisor in a similar role.
  • Full driving licence, enabling you to travel to and from work and potentially visit customers.
What We Offer:
  • OTE up to £30,000 (Depending on Experience), providing a competitive salary and opportunities for growth.
  • After 3 years of service, you receive an extra 3 Days Holiday, enhancing your work-life balance and well-being.

Apply for this Service Advisor position with an up-to-date CV or to find out more information, please contact Charlotte at Jago Consultants.