Quality Assurance Team Leader
23 hours ago
We are seeking an experienced leader to join our Specialty Division as a Quality Assurance Team Manager. In this role, you will be responsible for overseeing quality assurance monitoring reviews, developing and maintaining stakeholder relationships, providing root cause analysis, and producing monthly reports. Your duties will also involve team supervision, regular appraisals, and identifying development needs. If you are a motivated individual with excellent communication and negotiation skills, we encourage you to apply.
Key Responsibilities:
• Lead the Quality Assurance Team to deliver efficient review processes and effective training
• Develop good business relationships and understand customer demands
• Manage a Divisional Team to oversee quality assurance monitoring reviews
• Provide high-level and detailed root cause analysis
• Produce monthly reports and manage findings
Benefits:
As part of our team, you will enjoy a range of benefits, including a competitive salary, generous holiday allowance, death in service benefit, company pension scheme, and flexible benefits package. You will also have access to discounted rates on technology and electronics, cinema tickets, restaurant dining, and much more.
What We Offer:
Pib Group provides a dynamic and inclusive work environment that values collaboration and teamwork. As an equal opportunities employer, we welcome applications from diverse candidates who share our passion for delivering exceptional services to our customers.
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