Equipment Operations Coordinator

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom Clockwork Organisation ltd Full time
Job Overview

We are seeking an experienced Service Controller to join our team at Clockwork Organisation Ltd. As a key member of our service department, you will play a crucial role in delivering exceptional customer service and administrative support.

The successful candidate will have a strong background in customer service and administration, with excellent communication and IT skills. They will be responsible for assisting the service department, managing key accounts, and providing estimates for repairs and progressing with customers.

Responsibilities
  • Assist the service department in handling calls and dealing with enquiries
  • Manage key accounts and provide estimates for repairs
  • Progress customer work and ensure timely completion
  • General administration duties, such as collecting and processing engineer's paperwork
Requirements
  • Excellent customer service and administration skills
  • Strong IT skills, including Google Suite and Microsoft packages
  • Excellent communication skills, both verbal and written
  • A manufacturing or service background is desirable
Benefits
  • £24,000 per annum
  • 12 month contract with potential for permanent employment
  • Commutable from Wrexham, Ellesmere, Oswestry
  • Friendly team environment
  • Free parking
  • Full training provided
About Us

Clockwork Organisation Ltd prides itself on innovation, service, and performance. We deliver expert advice and excellent customer service, making us a fantastic employer to work for.



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