Digital Product Coordinator

2 days ago


Redditch, Worcestershire, United Kingdom Halfords Full time

We are seeking a skilled Digital Product Coordinator to join our team at Halfords.

Job Purpose:

As a Digital Product Coordinator, you will play a crucial role in ensuring our online platform showcases the correct products with accurate images, copy, and attribution, providing a seamless customer experience.

Key Responsibilities:

  • Collaborate with cross-functional teams to guarantee accurate product setup, attribution, images, and product copy.
  • Ensure product location(s), delivery flags, and stock status meet customer expectations.
  • Work closely with Digital Trading, Marketing, and Content teams to deliver online product updates with supporting content on time.
  • Focus on enhancing the customer journey and user experience.
  • Support in organizing sales events and re-merchandising the site as needed.
  • Implement online category strategy changes based on customer insights, brand strategy, and e-commerce goals.
  • Analyze sales and web metrics to provide recommendations on products, categories, and promotions.
  • Collaborate with Customer Contact, Data Analytics, and CRO teams to understand customer feedback and make necessary changes.
  • Work closely with Data analysis and CRO teams to analyze performance and identify optimization opportunities.
  • Influence key stakeholders with compelling insights and results presentation.

Key Skills/Experience:

  • Passionate about Digital and customer-driven initiatives.
  • Strong organizational skills with the ability to meet deadlines independently.
  • Attention to detail in all tasks.


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