Digital Product Coordinator
2 days ago
We are seeking a skilled Digital Product Coordinator to join our team at Halfords.
Job Purpose:
As a Digital Product Coordinator, you will play a crucial role in ensuring our online platform showcases the correct products with accurate images, copy, and attribution, providing a seamless customer experience.
Key Responsibilities:
- Collaborate with cross-functional teams to guarantee accurate product setup, attribution, images, and product copy.
- Ensure product location(s), delivery flags, and stock status meet customer expectations.
- Work closely with Digital Trading, Marketing, and Content teams to deliver online product updates with supporting content on time.
- Focus on enhancing the customer journey and user experience.
- Support in organizing sales events and re-merchandising the site as needed.
- Implement online category strategy changes based on customer insights, brand strategy, and e-commerce goals.
- Analyze sales and web metrics to provide recommendations on products, categories, and promotions.
- Collaborate with Customer Contact, Data Analytics, and CRO teams to understand customer feedback and make necessary changes.
- Work closely with Data analysis and CRO teams to analyze performance and identify optimization opportunities.
- Influence key stakeholders with compelling insights and results presentation.
Key Skills/Experience:
- Passionate about Digital and customer-driven initiatives.
- Strong organizational skills with the ability to meet deadlines independently.
- Attention to detail in all tasks.
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