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HR Operations Manager
2 months ago
An exciting opportunity has arisen for a Permanent HR Team Leader / HR Operations Manager to join our team. As a key member of our HR Shared Services team, you will play a crucial role in delivering HR services to the business.
Key Responsibilities:- Coach, mentor, and develop a team of HR life cycle support advisors who will provide HR advice on HR, Benefits, Payroll, and Learning & Development queries via a case management tool.
- Offer expert advice and guidance on end-to-end HR processes, policies, and procedures.
- Be solutions-focused and resolve potential issues.
- Streamline processes and procedures while building a great rapport with senior stakeholders.
- Proven experience as an HR Team Leader / HR Operations Manager in a large, commercial HR Shared Services environment.
- You must have experience with the Workday system or, alternatively, have experience as an HR Team Leader within the retail industry.
- Passionate about excellent customer service and process improvement.
- Be part of a forward-thinking organisation that values your expertise.
- Enjoy a hybrid working model that offers flexibility.
- Opportunity to work in a supportive and innovative environment.
- Career that you define
- 27 days holiday + bank holidays
- Bonus
- Pension 5% match
- Flexible Benefits
- Support personal development, volunteering, and fundraising for charity
- Support separate home and work lives