Team Lead

2 weeks ago


Manchester, United Kingdom Heat Recruitment Ltd Full time
Job Title: Team Lead - Housing Disrepair

We are seeking an experienced Team Lead to oversee and support our dynamic team in the Housing Disrepair department. As a key member of our leadership team, you will be responsible for driving departmental success, achieving goals, and fostering growth.

* Resource Management: Monitor team performance, maintain service standards, and address complaints and issues following company policies.
* Development and Compliance: Ensure team adherence to legal standards and company procedures; engage in policy development.
* Staff Development: Lead recruitment, training, and regular reviews to foster growth and address performance needs.
* Stakeholder Collaboration: Work closely with senior management, other departments, and external partners to resolve challenges and optimise processes.

Specific Duties

* Performance Oversight: Manage your caseload, provide coaching, conduct audits, and facilitate team meetings to meet performance targets.
* Departmental Growth: Collaborate with team leaders and managers to enhance efficiency, manage risks, share best practices, and support strategic planning.

About the Role

This is an exciting opportunity to lead a dynamic team dedicated to high-quality service and client care. With a competitive salary of £50,000 - £65,000 depending on experience, you will have the chance to make a real impact and contribute to our company's success.

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