Service Management Lead
2 weeks ago
About Us
\As the UK's leading retailer of motoring and cycling products and services, we are rapidly growing our business with a focus on motoring services and electric mobility.
\We're committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds and embrace diversity within our team.
\Job Description
\We're looking for a talented Service Management Lead to join our team. As an Assistant Manager, you'll work alongside the Centre Manager, driving profitability and delivering exceptional customer experiences.
\You'll divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service. If you have previous hands-on experience as a mechanic, this is the perfect opportunity for you.
\Your Responsibilities
\- \
- Deliver high customer satisfaction and experience through effective management\
- Coach and train colleagues in moment-to-moment situations\
- Meet compliance standards across Health and Safety\
- Excellent communication skills, both verbal and written\
- IT proficient with a willingness to learn in-house systems\
- Good time management and organization skills\
- A current valid driving license\
- \
What We Offer
\We offer a competitive salary of £26,175-£30,000 per annum, plus an average uncapped bonus of £7,100 per year. You'll also enjoy benefits like 5.6 weeks' annual leave, discounts on garage bills and Halfords products, and more.
\Salary Range: £26,175 - £30,000
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