Service Operations Director
2 weeks ago
**Job Summary:**
We are seeking an experienced and skilled Service Manager to join our team at The Solution Automotive Limited. As a Service Manager, you will be responsible for overseeing the efficient and organized running of our department, implementing processes and procedures to maximize productivity and minimize costs.
**Key Responsibilities:**
- Lead a team of workshop technicians and customer-facing aftersales employees
- Implement and maintain high standards of automotive repair and maintenance
- Provide exceptional customer service and build strong relationships with customers
- Monitor and control department budgets and expenses
- Develop and implement plans to improve customer satisfaction and loyalty
**Requirements:**
- Proven experience in a similar role or as a Workshop Controller/Senior Service Advisor
- Strong leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills and ability to handle customer inquiries and complaints
**Benefits:**
- Competitive salary £30-35k basic with an OTE of £55k + benefits
- Opportunities for career growth and development
- A supportive and dynamic work environment
**How to Apply:**
If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application with confidence.
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