International eCommerce Manager

1 month ago

London, Greater London, United Kingdom HexClad Cookware Full time
About HexClad Cookware

HexClad is a leading cookware brand that is revolutionizing the way people cook. With a strong presence in the market, they are looking for an experienced eCommerce Manager to oversee and manage all eCommerce operations across multiple Shopify stores.

About the Role

The ideal candidate will have a deep understanding of eCommerce tools, a strategic mindset, and the ability to get hands-on autonomously. Your success will be measured by the store conversion rate, AOV, and revenue growth. As an eCommerce Manager, you will be responsible for developing pricing strategies, planning and executing onsite tasks, and managing all website-related activities across store views.

Key Responsibilities
  • Developing pricing strategies and running pricing tests
  • Planning and executing onsite tasks, including translations and media, to optimize the store view for maximum performance
  • Managing all website-related activities across store views, including overseeing and building landing pages, funnels, implementing sales, and new features
  • Ensuring the website is bug-free and pixel-perfect, and addressing issues and quality assurance
  • Monitoring and creating online reports and web analytics to inform commerce strategy
About You
  • 5+ years of experience as an eCommerce manager or agency eCommerce manager, ideally in fast-growing companies where autonomy and effective decision-making are highly valued
  • Exceptional organizational skills, diligence, and high standards
  • Strong grasp of eCommerce and the dynamics across teams
  • Capable of managing multiple complex projects simultaneously while remaining calm and effective
  • In-depth knowledge of eCommerce and all aspects of commerce trading
  • Operational proficiency in paid media, Conversion Rate Optimization (CRO), and analytics
  • Experience with analytics tools such as Northbeam, capable of running complex tests and generating detailed reports
  • Ability to manage multiple teams across different time zones
  • Strong understanding of UX best practices
  • Proficient with tools like Figma, Klaviyo, and other eCommerce SaaS platforms
  • Proficient in Microsoft Excel or Google Sheets
  • Deep understanding of Shopify, Google Analytics, Northbeam, and other eCommerce SaaS tools
  • Experience with top-tier eCommerce tools like Klaviyo, Motion, and others
  • An interest in the culinary and cookware world
  • Love of food and cooking Cooking skills and/or experience in the culinary industry a plus

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