Dealership Service Controller Lead

2 weeks ago


Metropolitan Borough of Solihull, United Kingdom Listers Group Limited Full time

**Job Overview**

We are seeking an experienced Workshop Controller to join our Audi dealership in Solihull. The ideal candidate will have a proven track record of managing workshop operations, leading teams and driving productivity.

The successful candidate will earn an excellent Basic Salary of up to £50,000 plus car & benefits.

Key Accountabilities:

  • To manage the workflow of all jobs to brand standard.
  • To manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
  • To manage the performance of the workshop to ensure that KPI targets are achieved.
  • To manage and plan workshop / support resources to ensure that work requirements are fulfilled.
  • To support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
  • To manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer (Retail or Internal).

Person Specification:

  • The ideal candidate will have experience working within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller.
  • They will possess unlimited confidence, resilience, drive, energy and talent.

Benefits:

  • 25 days holiday plus bank holidays.
  • Company Pension.
  • Wellness Programme.
  • Sick Pay.
  • Group life insurance.
  • Staff discount on car servicing.
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
  • Long service and loyalty incentives.
  • Staff referral scheme.
  • In-house, manufacturer & professional qualifications.
  • Free Parking / On-site Parking.
  • Company Events.

About Us:



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