Freight Services Technical Support Analyst

6 days ago


Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full time

About the Company

Lynx Recruitment Ltd is working with a reputable freight services organisation based in the Birmingham area, seeking a highly skilled 2nd Line Service Desk Analyst to join their team.

This is an exciting opportunity to work in a dynamic environment, providing technical support and assistance to users across the organisation.

Main Responsibilities:

  • Provide technical support and assistance to users via phone, email, or remote access.
  • Collaborate with internal teams to resolve complex technical issues.
  • Maintain accurate records of incidents and resolutions.

Requirements:

  • Proven experience in IT technical support, preferably in a 2nd line role.
  • Excellent communication and problem-solving skills.
  • Familiarity with Office365, Intune, Azure, VMware, Active Directory, Hardware Management, Windows, MDM, and SharePoint.

What We Offer:

  • A competitive salary of £40,000 - £55,000 per annum.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Title: Ocean Freight Rate Analyst">About Freight Personnel: As a leading international freight forwarder, we provide expert services to our clients in the Far East and USA markets. Our mission is to deliver exceptional service and empower our clients to focus on their core business.About the Role: We are seeking an experienced Ocean Freight Rate Analyst...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    We are seeking a highly skilled Freight Trade Support Specialist to join our team at Freight Personnel. As an expert in ocean freight, you will be responsible for negotiating rates with carriers, hauliers, and suppliers, and developing relationships with customers to provide high-level service.Job Description:Negotiate rates with carriers, hauliers, and...


  • Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full time

    We are seeking a highly skilled Technical Service Desk Analyst to join our client's Service Desk team in Birmingham.As a key member of the team, you will be responsible for resolving technical issues, providing timely support, and ensuring seamless communication with stakeholders.The ideal candidate will have a strong background in IT support, with expertise...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Title: Global Freight ForwarderOverview: As a key member of our team at Freight Personnel, we are seeking a skilled Transport Planner to join our operations in Birmingham. Our client is an International Global Freight Forwarder with expertise in the Far East and USA markets. We form strategic partnerships to provide freight management services that...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Company OverviewFreight Personnel is an International Global Freight Forwarder, specialising in the Far East and USA. Our mission is to provide exceptional freight management services to our clients, allowing them to focus on their core business.We are now recruiting for a Sea Freight Pricing Clerk, who will play a vital role in our team.


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Are you a proactive individual with expertise in ocean freight looking to build and maintain relationships with customers, carriers, and suppliers? We are seeking a skilled Ocean Freight Operations Coordinator to join our team at Freight Personnel.Main Responsibilities:Negotiate rates with carriers, hauliers, and suppliers to maximise cost-effectiveness and...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Freight Personnel is now recruiting for a highly skilled Freight Forwarding Pricing Expert to join our team. In this exciting role, you will be responsible for developing and implementing effective air freight pricing strategies, providing expert advice on logistics, and collaborating with internal teams to ensure seamless service delivery.The successful...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Title: Freight ManagerAbout UsFreight Personnel is a leading global freight forwarder with operations in the Far East and USA. We specialize in managing our clients' global logistics needs, providing a range of services including air and ocean freight, customs clearance, and warehousing.Job SummaryWe are seeking a skilled Freight Manager to join our...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    As a key member of the Freight Personnel team, you will play a vital role in ensuring the smooth operation of our air freight services. This exciting opportunity involves working closely with clients to understand their specific requirements and develop tailored solutions to meet their needs.Our ideal candidate will have excellent communication and...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Title: Freight Logistics Specialist">About Us: At Freight Personnel, we are a leading global freight forwarder with expertise in the Far East and USA markets. Our management team is dedicated to delivering exceptional service to our clients, empowering them to focus on their core business.About the Role: We are seeking a driven and proactive individual...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    About Freight PersonnelOur client, Freight Personnel, is an International Global Freight Forwarder specialising within the Far East and USA as their main areas. We form partnerships to freight manage our clients' global business, allowing them to focus on their core operations.The management team at Freight Personnel is dedicated to achieving higher levels...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    At Freight Personnel, we are seeking an experienced Ocean Export Specialist to join our team in Birmingham. The successful candidate will be responsible for ensuring the smooth export of petrochemicals, working closely with customers, suppliers, and shipping lines to deliver exceptional service.About UsWe are a leading international freight forwarder,...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job DescriptionWe are seeking a highly skilled Sea Freight Pricing Clerk to join our team. As a key member of our operations department, you will be responsible for managing the pricing and logistics of our sea freight services.The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job DescriptionWe are recruiting for a Freight Operations Coordinator to join our team in the Birmingham office. The successful candidate will be responsible for creating and issuing quotations to prospects and customers, as well as handling sea freight, imports, exports, and cross-trade operations.Key duties and responsibilities:Create and issue quotations...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Summary: We're seeking an experienced Ocean Freight Negotiator to join our team at Freight Personnel. The successful candidate will be responsible for building strong relationships with customers, negotiating rates, and providing exceptional customer service. Key responsibilities include:Main Responsibilities:Negotiate and agree on freight rates with...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    At Freight Personnel, we are committed to providing exceptional service to our clients. As a European Road Freight Logistics Coordinator, you will play a vital role in ensuring the smooth movement of freight from Europe to the UK and vice versa.You will be responsible for developing and maintaining relationships with customers, suppliers, and carriers, as...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Job Overview: Our client, Freight Personnel, is seeking a skilled Ocean Export Operator to join their team at the Birmingham location. As an Ocean Export Operator, you will be responsible for handling exports of Petrochemicals and ensuring freight is moved on time with all necessary documentation.Responsibilities:Develop and build relationships to ensure...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    We are seeking a skilled Freight Forwarding Associate to join our team in Birmingham. As a key member of our logistics team, you will play a vital role in ensuring the smooth export of petrochemicals, working closely with customers, suppliers, and shipping lines to deliver exceptional service.About the RoleThis is an exciting opportunity to join a dynamic...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    Freight Personnel is seeking a skilled European Road Freight Logistics Specialist to join our team in West Bromwich. As a key member of our European freight division, you will be responsible for coordinating road freight operations across Europe. With over 150 years of experience, our client has established a reputation for providing caring, customer-focused...


  • Birmingham, Birmingham, United Kingdom Freight Personnel Full time

    We are seeking an experienced Freight Forwarding Specialist to join our team in West Bromwich. As a key member of our European Road Freight Import Export team, you will play a crucial role in ensuring the smooth operation of road freight logistics. With a focus on delivering exceptional customer service and building long-term relationships with clients, you...