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Team Leader for Coffee Bar

1 month ago

Caerphilly, United Kingdom Costa Coffee Full time

About This Role

We are seeking a talented Team Leader for Coffee Bar to join our team in Caerphilly, UK. As a key member of our store operations team, you will be responsible for leading by example, mentoring and guiding our baristas to deliver exceptional customer experiences.

Estimated Salary: £12.33 - £13.83 per hour, rising with training

About the Job

As a Team Leader for Coffee Bar, you will play a vital role in driving sales growth, improving operational efficiency, and maintaining high standards of quality and customer satisfaction. You will work closely with your colleagues to achieve business objectives and contribute to creating a positive and inclusive work environment.

Key Responsibilities

  • Lead shifts to support your colleagues in delivering unbeatable customer experiences
  • Making the most of people's talents to maximise sales
  • Training and accrediting new baristas
  • Familiarising yourself with new recipes and ranges, and sharing exciting news with the team
  • Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

Benefits

We offer a range of benefits, including free handmade drinks while on shift, 50% discount on food and bottled drinks, Costa Coffee Retirement Plan, Life Insurance & Income Protection Cover, and more.