Porter - Customer Service Expert

4 weeks ago


Thorpe, United Kingdom Chartwells - Independent Full time

We are seeking a dedicated and customer-focused Porter to contribute to the smooth operation of Chartwells. As a key member of our team, you will be responsible for maintaining high standards of customer care and cleanliness.

Your key responsibilities will include:

  • Assisting in keeping public areas clean and tidy
  • Supporting housekeeping, restaurant, and banqueting staff with setup and furniture movement
  • Handling reception duties, such as booking theatre tickets or making restaurant reservations
  • Responding to customer requests where required
  • Running errands
  • Ensuring customer safety by placing and removing signage indicating wet floors or paints

To succeed in this role, you will need to be adaptable, a brilliant communicator, and have experience delivering high-quality customer care. You should also be able to work under pressure and demonstrate exceptional timekeeping and reliability.

As part of Compass Group UK&I, you will be part of a team that feeds people, fuels progress, and forges connections in around 6,000 venues. We offer competitive pay, great perks, and unrivalled opportunities for learning and development.

We are committed to creating a culture where everyone feels valued, can reach their full potential, and thrive. We celebrate individuality, respect and embrace everyone's talents, beliefs, backgrounds, and abilities.



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