Senior Operations Manager

2 days ago


Wolverhampton, Wolverhampton, United Kingdom Card Factory Full time

We're looking for a dedicated Team Leader to join our Card Factory family and drive the success of our stores.

About Us

We're a passionate business celebrating life moments for our customers.

Our ideal candidate will have a strong focus on customer experience and operational excellence.

Main Responsibilities
  • Develop and implement strategies to improve customer experience and drive sales growth.
  • Support the Store Manager in leading the team and delivering commercial results.
  • Analyze and review store performance data to inform decision-making.
  • Maintain a strong focus on team development and motivation.
Requirements
  • Demonstrate excellent communication and leadership skills.
  • Showcase a strong understanding of customer-centricity and operational excellence.
  • Be able to analyze and interpret data to inform business decisions.
  • Maintain a positive and forward-thinking attitude.
Location and Contracted Hours

Wolverhampton Bentley Bridge Retail Park. 12 contracted hours available.

Estimated Salary

£35,000 - £45,000 per annum (dependent on experience).



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