Leadership and Support Specialist

6 hours ago


Salford, Salford, United Kingdom Wales Medicines Strategy Group Full time
Service Delivery Coordinator Job

We are seeking a skilled coordinator to oversee the delivery of our mental health services, ensuring timely and effective support to patients.

The successful candidate will be responsible for coordinating administrative activities, planning, and implementing changes to working practices and systems, with a focus on improving service quality.

Key responsibilities include:

  • Maintaining accurate records and performance data to inform decision-making.
  • Collaborating with teams to develop and implement effective administrative systems and processes.
  • Ensuring compliance with regulatory requirements and internal policies.
  • Providing excellent customer service and resolving queries in a timely manner.

A relevant level 5 competency-based qualification in Leadership/Management is required, along with previous experience working in a customer care environment and supervising/managing a team.

The ideal candidate will have demonstrable experience using clinical and financial systems, and contributing to continuity planning and associated documentation.

This role requires flexibility and adaptability, with the ability to travel across the Trust's footprint and carry out duties remotely.

We value diversity and commitment to removing barriers to employment for candidates from under-represented groups.

Salary: £41,320 - £50,297 per annum (pro rata)



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