o9 Project Training Lead

3 weeks ago

Birmingham, Birmingham, United Kingdom Mondelēz International Full time

Description

Transforming Business Capabilities at Mondelēz International

We are seeking an experienced professional to join our team as the o9 Project Training Lead. This role will play a critical part in the SAP S/4 Hana and o9 Planning Transformation journey, a multi-year initiative aimed at optimizing business capabilities in support of our Vision 2030.

The successful candidate will be responsible for developing and implementing comprehensive training programs to ensure a successful rollout of o9 across the globe. This will involve collaborating closely with project leadership, global design, and regional delivery teams to formulate the o9 training strategy, approach, and curriculum.

Key Responsibilities

  • Formulate the o9 training strategy, approach, and curriculum for the project team, key users, and end users.
  • Oversee the design and development of a role-based o9 training program across the organization.
  • Establish clear ways of working across global, regional, and BU teams and with the vendor content creation teams.
  • Collaborate with subject matter experts to ensure requirements are gathered and training content aligns with MDLZ business processes.
  • Partner closely with the S4 Training Lead for program synergies.

Training Delivery

  • Partner with the vendor team to develop a 'train the trainer' approach to equip selected individuals across different regions with the knowledge and skills necessary to independently deliver o9 training.
  • Utilize various training methods, including workshops, e-learning, and hands-on exercises, to enhance user proficiency in o9.
  • Ensure a training client with usable data is available to support training delivery.
  • Leverage MDLZ' learning management system (LMS) to organize, distribute, and track training materials and participants' progress.
  • Implement a process to monitor the effectiveness of the training delivery and proficiency of participants.

Content Creation, Documentation, and Materials

  • Develop and set instructional design standards and templates to ensure materials are engaging, informative, and tailored to MDLZ audiences and business processes.
  • Manage the creation of o9 training documentation, manuals, and multimedia materials to support the o9 Core Model and BU/Market variances.
  • Collaborate with and manage the vendor content creation team.
  • Ensure training material is translated if it is a BU requirement.
  • Regularly update training materials to reflect system updates, enhancements, and changes.

Stakeholder Management

  • Collaborate with key stakeholders, including SMEs, project managers, business leaders, and vendors to understand training needs and ensure alignment with project goals.
  • Build and maintain relationships with regional teams to ensure consistency in global training standards.

Performance Measurement

  • Define, develop, and implement a process to monitor the effectiveness of training delivery and proficiency of participants.
  • Gather feedback from training participants, stakeholders, and vendor teams to continuously improve the training curriculum.

Requirements

  • 6+ years' experience planning, designing, and leading training programs.
  • Proven experience in designing and delivering large-scale training programs.
  • Excellent communication and interpersonal skills, with the ability to engage and train diverse global audiences.
  • Partnering with leaders, building relationships, and influencing outcomes.
  • Proficiency in learning management systems (LMS) and e-learning rapid development tools.
  • Handling complexity, working across different geographies and cultures with internal and external stakeholders.
  • System implementation exposure highly preferred.

Preferred Experience:

  • Experience of o9 implementations.

Education:

  • Bachelor's degree in business administration, project management, communications, or equivalent years of experience.

Travel requirements:

  • Yes, less than 10%

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