IT Support and Migration Expert

5 days ago


Manchester, United Kingdom Randstad Sourceright Full time
About the Role: Randstad Sourceright is looking for a highly skilled Deployment Engineer to join our team in the North West – Manchester Area. As a Deployment Engineer, you will be responsible for delivering support services to Business users during the rollout project.

Your key responsibilities will include:
  • Providing 2nd Line support via onsite or remote support with relevant technical tools (e.g., TeamViewer) on O365 upgrades and Email migration to investigate and resolve migration issues.
  • Ensuring users are kept aware of progress in resolving their issues.
  • Liaising with technical teams – Project & Group. Identifying trends and recurring issues to pass on to the Team Lead.
  • Taking part in onsite or via Teams user drop-in clinics to answer any queries users may have before their migration.
  • Assisting users with the migration of Laptop / Mobile devices (re-registering devices onto Intune).

What You'll Need: To be successful in this role, you will need:
  • A proven track record in deployment projects, specifically within a large organisation.
  • Must have Office 365 and Windows 11 experience.

Benefits: As a Deployment Engineer with Randstad Sourceright, you can expect a competitive salary of £54,570 per annum (£189 per day), based on a 8 hour working day, Monday to Friday.

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