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Field Service Technician

2 months ago

Oldham, Oldham, United Kingdom Virgin Media Full time
Role Overview

We are seeking a highly motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing our mobile network infrastructure.

Key Responsibilities
  • Install and maintain mobile network equipment, including antennas and base stations
  • Diagnose and repair technical issues with mobile network equipment
  • Provide excellent customer service and ensure that customers are satisfied with our services
  • Work collaboratively with the technical team to resolve complex technical issues
Requirements
  • UK Manual driving licence with no more than 8 points
  • Organised individual with a customer-focus, who is motivated to help others
  • Ability to build great relationships with customers
  • Problem-solving skills and ability to find suitable solutions for customers
  • Comfortable working at heights and outside in all weathers
What We Offer
  • Competitive salary of £29,000, plus £2,500+ On target earnings, plus a company van
  • 25 days of annual leave, including your birthday
  • First-rate pension programme with up to 10% matching contributions
  • Ability to buy and sell up to 5 days of leave to suit your individual needs
  • Access to wellbeing benefits including the Unmind App, BUPA medical coverage, and critical illness insurance
  • Life insurance and a healthcare plan
  • Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
About Us

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.