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Head of Academic Standards and Quality

2 months ago


London, Greater London, United Kingdom Birkbeck University of London Full time £61,856 - £69,074
About the Role

Birkbeck University of London is seeking a dedicated and experienced professional to lead our Academic Standards and Quality team. As the Head of Academic Standards and Quality, you will play a pivotal role in ensuring the institution maintains its reputation for excellence and compliance with external quality assurance frameworks.

Key Responsibilities
  1. Leadership and Management: Lead and manage the Academic Standards and Quality team within the Education and Student Experience Directorate.
  2. Quality Assurance: Ensure appropriate and up-to-date quality assurance, regulatory, and legal frameworks in line with external requirements.
  3. Expert Advice and Guidance: Provide expert advice and guidance on quality assurance systems and processes to ensure they operate effectively and efficiently.
  4. Student Complaints and Conduct: Act as the professional service strategic lead for student complaints, conduct, and appeals matters, covering all aspects of student behaviour and concerns.
  5. External Representation: Represent Birkbeck in external quality assurance bodies and national groups.
Requirements
  1. Leadership and Analytical Skills: Possess excellent leadership, analytical, communication, and personal skills.
  2. Student Focus: Have experience of working effectively with students and be passionate about ensuring they have an effective framework for representation and a voice in making a positive difference to education.
  3. Quality Assurance Experience: Experience in managing quality assurance and enhancement in higher education.
  4. Complex Workload Management: The ability to manage complex workloads and motivate a team, working with staff at all levels to ensure centrally agreed policy is implemented and adopted fairly and consistently across all faculties and schools.
About Birkbeck University of London

Birkbeck University of London is a world-class research-intensive university with a long history of academic excellence. We are committed to improving the gender and cultural diversity of our workforce and hold an Athena SWAN award and operate Disability Confident & Mindful Employer schemes.

We offer a competitive salary and generous pension scheme, 31 days paid leave, flexible working arrangements, and some of the most generous benefits in the HE sector. If you are passionate about maintaining and enhancing academic standards and quality, we want to hear from you.