Claims Investigator

1 month ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a skilled Claims Investigator to join our Liability team within our Complex Claims department at Admiral Insurance Plc.

Key Responsibilities
  • Investigate and manage liability and recovery claims from inception to conclusion.
  • Proactively manage a caseload of claims, ensuring timely updates to customers and stakeholders.
  • Accurately reserve claims in line with our reserving philosophy.
  • Defend allegations of negligence when our customer is not at fault.
  • Negotiate settlement of costs with third parties when applicable.
  • Maintain effective working relationships with internal teams and external solicitors.
  • Stay up-to-date with legal aspects of liability and recovery.
Requirements
  • Background in liability claims, personal injury claims, or recovery claims.
  • Strong attention to detail, excellent listening skills, and ability to negotiate.
  • Ability to think creatively, work autonomously, and adapt to change.
  • Confidence and professionalism when interacting with customers and other parties.
  • Effective time management and organizational skills.
  • Good written and verbal communication skills.
What We Offer

We provide a competitive remuneration package, flexible working arrangements, and opportunities for professional development.

As a valued member of our team, you will have access to a range of benefits, including a share scheme and opportunities for career growth.


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