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Retail Operations Manager

2 months ago


Sheffield, Sheffield, United Kingdom Zachary Daniels Full time

Job Title: Retail Operations Manager

Job Summary:

Zachary Daniels is seeking a highly skilled and experienced Retail Operations Manager to lead our stores across a large area. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring operational excellence across our retail network.

Key Responsibilities:

  • Lead and motivate store teams to achieve sales targets and deliver exceptional customer service
  • Develop and implement operational strategies to drive sales growth and improve customer satisfaction
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with head office teams to ensure alignment with business objectives and strategies
  • Manage store budgets and resources to ensure efficient use of assets
  • Identify and implement opportunities to improve operational efficiency and reduce costs
  • Develop and maintain strong relationships with store teams, head office staff, and external partners

Requirements:

  • Proven experience in a retail operations management role, preferably in a convenience or discount retail environment
  • Strong leadership and motivational skills, with the ability to inspire and engage store teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Ability to analyze data and identify trends, with a focus on driving sales growth and improving customer satisfaction
  • Strong business acumen, with the ability to develop and implement operational strategies
  • Ability to work collaboratively as part of a team, with a focus on delivering exceptional customer service

What We Offer:

  • A competitive salary range of £55-65,000, plus car and package
  • A dynamic and supportive work environment, with opportunities for career growth and development
  • A comprehensive benefits package, including health insurance, pension scheme, and employee assistance program