Administrative Support Specialist

4 weeks ago


London, Greater London, United Kingdom IBIS BUDGET Full time

Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at IBIS BUDGET. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the reservations team.

Key Responsibilities

  • Provide timely and professional responses to customer inquiries and correspondence
  • Coordinate and control the flow of documents and information between the hotel and clients
  • Work closely with the reservations team to maintain high sales activity and ensure seamless customer experiences
  • Cover front office reception duties as needed
  • Promote and maintain customer loyalty through excellent service and communication

Requirements

  • Clear oral and written communication skills
  • Exemplary time management and organizational skills
  • Problem-solving abilities and a proactive approach to challenges
  • Previous experience in an administrative role, preferably in a customer-facing environment

About Us

At IBIS BUDGET, we are committed to diversity and inclusion. We strive to create a welcoming and inclusive environment where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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