Administrative Support Specialist
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at IBIS BUDGET. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the reservations team.
Key Responsibilities
- Provide timely and professional responses to customer inquiries and correspondence
- Coordinate and control the flow of documents and information between the hotel and clients
- Work closely with the reservations team to maintain high sales activity and ensure seamless customer experiences
- Cover front office reception duties as needed
- Promote and maintain customer loyalty through excellent service and communication
Requirements
- Clear oral and written communication skills
- Exemplary time management and organizational skills
- Problem-solving abilities and a proactive approach to challenges
- Previous experience in an administrative role, preferably in a customer-facing environment
About Us
At IBIS BUDGET, we are committed to diversity and inclusion. We strive to create a welcoming and inclusive environment where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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