Tesco Store Operations Coordinator

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

About Tesco

We're one of the UK's leading retailers, serving millions of customers every week.

As a Shift Leader at Tesco, you'll be an integral part of our store operations team, working closely with colleagues and managers to deliver excellent customer service and drive business growth.

Salary: £14.28-£15.41 per hour (plus additional payments depending on location and skills)

You'll be responsible for running duty shifts, coordinating teams, and ensuring stores are clean, well-stocked, and meet customer expectations.

Key Responsibilities:

  • Work in a fast-paced retail environment with varied tasks and challenges
  • Take ownership of running duty shifts, leading teams to achieve sales targets and customer satisfaction goals
  • Provide exceptional customer service, listening to concerns and helping resolve issues
  • Identify opportunities to improve service, coaching colleagues and providing feedback to enhance performance
  • Support colleagues in-store, maintaining a safe working environment and high-quality customer experience
  • Maintain a deep understanding of store performance, contributing to management decisions to improve operations
  • Set a positive example for colleagues, demonstrating leadership and commitment to excellence

What We Offer:

  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (12+ hours) if desired
  • Three weeks' notice of scheduled shifts, allowing for personal planning and organization
  • The opportunity to develop leadership skills, working closely with experienced managers and colleagues
  • A competitive hourly rate, increasing to £15.41 within the M25 area
  • Additional payments based on location and skills

Join Our Team: If you're passionate about delivering exceptional customer service, working in a dynamic retail environment, and developing your leadership skills, we encourage you to apply for this exciting opportunity.



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