Store Manager
1 month ago
About Us
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We empower our talent to be confident and true to themselves, the London way. Our brand is inspired by the energy and spirit of the city, its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One
We believe in love, diversity, change, equality, kindness, freedom, and unity against racism. We strive to create a workplace where everyone feels valued and respected.
Job Requirements
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
- Actively liaise, communicate, and develop good relations with your team and Senior Management
- Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation, which is consistent with company guidelines
Requirements
- Previous retail management experience
- Background with a fashion-forward footwear, accessory, or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPIs
- To be immaculately presented and representative of our luxury/fashion-forward brand in every way
Benefits
- Competitive basic salary
- Gorgeous shoes each season
- Amazing employee discounts
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