Prepayment Meter Support Specialist

4 weeks ago


London, Greater London, United Kingdom Utility Warehouse Limited Full time
Job Description

As a Customer Service Adviser, you will be the first point of contact for our prepayment meter customers. Your primary responsibility will be to provide excellent customer service via outbound calls, addressing any queries or concerns they may have.

Key Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to build rapport with customers quickly
  • Confident and empathetic when dealing with challenging situations
  • Basic IT skills, including Microsoft Office
Benefits and Rewards

We offer a competitive salary, including share options, as well as a range of benefits and rewards. These include:

  • Life insurance up to 4 x salary
  • Discounted healthcare and medical cash plans
  • Free virtual GP service
  • Save As You Earn Scheme
  • Range of health and wellbeing benefits


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