Galaxy Workshop Trainer
4 weeks ago
At Partner Retail Services, we're seeking a skilled Galaxy Workshop Trainer to join our team at the Samsung Experience Store. As a key member of our store team, you'll play a crucial role in delivering exceptional brand experiences to our valued customers.
Key Responsibilities:
- Deliver engaging tech product presentations to various audience sizes, showcasing the latest technology through hands-on experiences.
- Tailor sessions to customer interests by highlighting relevant features and encouraging in-store shoppers to attend Galaxy Workshops.
- Support store colleagues with customer demonstrations and promote Galaxy Workshop bookings between sessions.
- Deliver exceptional customer experiences through personalized product presentations and workshops, fostering loyalty and satisfaction.
- Educate customers and colleagues on tech product functionalities and benefits, creating meaningful connections during demonstrations.
Requirements:
- Strong communication skills, confident in presenting to and educating customers.
- Able to tailor your communication approach to different audiences while understanding individual needs.
- Curiosity and passion for the latest tech.
- Proven experience in delivering presentations to large audiences.
- Experience in retail or customer service and following a customer journey.
- Thriving in a dynamic and fast-paced retail environment.
- Friendly, confident, and engaging approach.
- Able to work well as part of a team locally and part of a remote field team.
About Us:
Partner Retail Services is a leading provider of retail services, dedicated to delivering exceptional brand experiences to our customers. We're passionate about innovation, customer satisfaction, and team collaboration.
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