Galaxy Workshop Trainer

2 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time
Galaxy Workshop Trainer

At Partner Retail Services, we're seeking a skilled Galaxy Workshop Trainer to join our team at the Samsung Experience Store. As a key member of our store team, you'll play a crucial role in delivering exceptional brand experiences to our valued customers.

Key Responsibilities:

  • Deliver engaging tech product presentations to various audience sizes, showcasing the latest technology through hands-on experiences.
  • Tailor sessions to customer interests by highlighting relevant features and encouraging in-store shoppers to attend Galaxy Workshops.
  • Support store colleagues with customer demonstrations and promote Galaxy Workshop bookings between sessions.
  • Deliver exceptional customer experiences through personalized product presentations and workshops, fostering loyalty and satisfaction.
  • Educate customers and colleagues on tech product functionalities and benefits, creating meaningful connections during demonstrations.

Requirements:

  • Strong communication skills, confident in presenting to and educating customers.
  • Able to tailor your communication approach to different audiences while understanding individual needs.
  • Curiosity and passion for the latest tech.
  • Proven experience in delivering presentations to large audiences.
  • Experience in retail or customer service and following a customer journey.
  • Thriving in a dynamic and fast-paced retail environment.
  • Friendly, confident, and engaging approach.
  • Able to work well as part of a team locally and part of a remote field team.

About Us:

Partner Retail Services is a leading provider of retail services, dedicated to delivering exceptional brand experiences to our customers. We're passionate about innovation, customer satisfaction, and team collaboration.

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