Domestic Support Assistant

4 days ago


Uckfield, East Sussex, United Kingdom McCarthy and Stone Full time
About the Role

McCarthy Stone is seeking a skilled Domestic Assistant to provide exceptional support and housekeeping services to our homeowners at Portman Court estate in Uckfield.

Key Responsibilities:

  • Deliver high-quality domestic support and housekeeping services to homeowners, including laundry and cleaning of apartments and communal areas.
  • Support the Bistro or Restaurant during service times, providing excellent customer service and ensuring a positive experience for homeowners.
  • Offer lifestyle services, such as chaperoning homeowners to medical appointments, providing social support, and facilitating community-related services.
  • Collaborate with the team to ensure seamless delivery of services and maintain a high level of customer satisfaction.

Requirements:

  • A caring and compassionate personality, with a strong desire to make a positive impact on people's lives.
  • Experience in customer care or service roles, preferably in a similar environment, such as health and social care, hospitality, retail, or domestic services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with homeowners and colleagues.
  • A considerate, patient, and professional approach, with a strong work ethic and good timekeeping.

Why Join McCarthy Stone?

As a leading provider of retirement living solutions, McCarthy Stone is committed to delivering exceptional customer experiences and making a positive difference in the lives of our homeowners. This role offers a unique opportunity to join a dynamic team and contribute to the success of our business.



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