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Residential Care Assistant

2 months ago

Uckfield, East Sussex, United Kingdom McCarthy Stone Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Support Specialist to join our team at McCarthy Stone. As a key member of our team, you will be responsible for providing exceptional domestic support and housekeeping services to our homeowners, ensuring their comfort and well-being.

Key Responsibilities
  • Provide domestic support and housekeeping services to homeowners, including laundry and cleaning of apartments and communal areas.
  • Support in the Bistro or Restaurant during service times, providing a high level of customer service and ensuring a positive experience for our homeowners.
  • Offer lifestyle services to our homeowners, including chaperoning appointments, providing social support, and assisting with daily tasks.
  • Work collaboratively with other team members to ensure seamless delivery of services and exceptional customer experience.
Requirements
  • A caring and compassionate personality, with a strong desire to make a positive impact on people's lives.
  • Experience in a customer-facing role, preferably in a similar environment, such as health and social care, hospitality, or domestic services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with homeowners and colleagues.
  • A hardworking and diligent nature, with a strong attention to detail and ability to work independently.
Why Join Us?

At McCarthy Stone, we are committed to providing exceptional care and support to our homeowners. As a Domestic Support Specialist, you will have the opportunity to make a real difference in people's lives, while working in a dynamic and supportive team environment. If you are passionate about delivering exceptional customer service and have a strong desire to make a positive impact, we would love to hear from you.