Pandora Brand Ambassador
4 weeks ago
We are seeking an experienced Retail Sales Manager to join our Pandora team in Guildford. As a key member of our team, you will be responsible for driving sales and profitability in store. Our Supervisors are the ambassadors of the Pandora brand, and we're looking for someone to lead by example and embody our values.
Salary: Up to £13.92 per hour, depending on experience
About the role: In this role, you will oversee the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service. You'll be responsible for monitoring store sales figures, handling serious complaints, and achieving individual and store sales targets.
Key responsibilities:
- Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned
- Cashing up and reconciling the till systems
- Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required
Requirements:
- Prior experience with a leading brand and/or desirable consumer product retailing is preferred
- A passion for driving a culture of exemplary customer service and building strong relationships with customers
- Strong communication skills and ability to establish and coach a high-performing team
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