Sales and Service Specialist
1 day ago
Company Overview:
">At Charles Tyrwhitt, our mission is to make it easy for men to dress well. We achieve this through the hard work of our specialist teams.
">Job Title: Senior Sales Assistant
">This role is based in Swindon Designer Outlet, where we're looking for a skilled individual to join Ester and the team. As a Senior Sales Assistant, you will be working 30 hours per week (with overtime available), with flexibility required to cover weekdays and weekends.
">The store operates from 10am-8pm Monday-Saturday and 10am-6pm on Sundays, so shifts will be scheduled accordingly. Your main objective will be to support and lead the sales team to exceed targets, maximise KPIs, and deliver first-class customer service.
">You will be an expert in CT selling skills, using these to drive the store's targets through your own sales while coaching and influencing the team to deliver strong sales numbers. Key responsibilities include managing customer appointments, wedding party appointments, and ensuring an excellent in-store experience for our customers.
">As a senior member of the sales team, you will have key-holding responsibilities of opening and closing the store, and work with the management team to induct, train, and coach Sales Assistants. You will also be one of the top sellers in store.
">What We're Looking For:
">We are seeking a candidate with previous experience in retail or hospitality, ideally with some exposure to store management. The most important thing is a passion for Customer Service, selling, and the proven ability to keep this at the forefront of your mind while delivering great sales.
">Salary: £20,000 - £25,000 per annum (dependent on experience)
">Benefits:
">- ">
- Bonus scheme: bonuses are paid quarterly when your store hits target.">
- Uniform allowance refreshed every 6 months.">
- Cycle-to-work scheme, relocation packages, and season ticket loans available.">
- The Tyrwhitt Academy supports professional development with product knowledge, customer service, and other training needs.">
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