Operations Manager
3 weeks ago
Assistant Manager - Retail
We are seeking a skilled and experienced Assistant Manager to join our team at Roadchef Motorway Services. As an Assistant Manager, you will be responsible for ensuring the smooth daily operations of our WHSmith store, driving sales, and fostering a positive and productive work environment.
Responsibilities:
- Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
- Customer Service: Ensure every customer receives exceptional service, creating memorable coffee experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Support with strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold WHSmith's brand values and ensure the store represents our commitment to quality and excellence.
About Us:
Roadchef is the only Motorway Service area provider to hold the Platinum Investors in People accreditation and is recognised as one of the top 25 Best Big Companies to work for in 2024 with a 2 star merit.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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