International Field Service Engineer

3 weeks ago


Oxford, Oxfordshire, United Kingdom TRS Consulting (UK) Ltd Full time
Technical Service Engineer Role
TRS Consulting (UK) Ltd is looking for a skilled Technical Service Engineer to join their Metrology Division. As a Technical Service Engineer, you will be responsible for providing technical support to customers, installing new products, and ensuring the highest level of performance and reliability. This role involves working with cutting-edge technology and expanding your knowledge in the field of semiconductor process equipment.

Responsibilities
* Provide technical support to customers across the globe
* Install new products at customer sites and ensure they meet high standards of performance and reliability
* Build and maintain strong relationships with customers and local partners
* Train, mentor, and coach distributor service teams
* Monitor the performance and uptime of all company products, both in-house and at customer sites
* Write and maintain technical documents to improve fault-finding and installation

Requirements
* Previous experience as a Field Service Engineer or Technical Support Engineer
* Qualification in an engineering or science subject
* Good electronics, mechatronics, and IT systems knowledge
* Computer literacy
* Strong troubleshooting and problem-solving skills

Salary and Benefits
* Salary: £40K-£45K per annum
* Bonus scheme: 10% bonus
* Excellent benefits package, including healthcare, contributory pension scheme, phone, and laptop
* First-class product training, recognised by the industry
* Opportunities for career development and progression within the company

This role is suitable for individuals with a background in manufacturing, maintenance, field service, metrology, semiconductor instrumentation, X-ray, medical, scientific, laboratory, or equipment manufacturing.

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