Retail Store Operations Manager

3 days ago


Newquay, United Kingdom The Original Factory Shop Full time

We are seeking an experienced Retail Store Operations Manager to join our Newquay team. As a key member of our management team, you will be responsible for creating a friendly and welcoming customer-focused environment that drives sales and exceeds customer expectations.

The ideal candidate will have previous experience in a fast-paced retail environment, with a proven track record of managing and engaging teams to achieve outstanding results. You will be passionate about delivering exceptional customer service and have a strong understanding of the retail industry.

As a Sales and Customer Service Team Lead, you will be responsible for motivating and guiding your team to meet sales targets and providing excellent customer service. You will work closely with the Store Manager to develop and implement strategies to drive sales growth and improve customer satisfaction.

The Original Factory Shop offers a competitive salary of £25,000 - £30,000 per annum, plus benefits including colleague discount, onsite training, alternate weekends off, 31 days holiday (inc bank holidays), birthday day off, free life insurance, recognition scheme, long service awards, contributory pension scheme, and employee assistant program.



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