Customer Experience Specialist

3 weeks ago


Doncaster, Doncaster, United Kingdom The Pet Vet Full time
About UsThe Pet Vet Doncaster is a purpose-built, spacious veterinary practice with fantastic facilities and a passionate team dedicated to providing the best care for animals. We're committed to continuous learning and skill development, with many of our team members working towards certificates to enhance their clinical skills. Our colleagues have diverse specialties, and we prioritize CPD across all levels. Job DescriptionWe're seeking a Customer Experience Coordinator to join our team, providing exceptional customer service in a fast-paced, dynamic environment. As a key member of our reception team, you'll create a positive atmosphere for customers and their pets, guiding them through the check-in process and ensuring a smooth transition to our clinical team. Your excellent communication skills will enable you to build trust with our customers, address any concerns, and offer support throughout their visit. You'll also be responsible for promoting our services, such as Pet Health Plans, and handling customer inquiries efficiently. Estimated Salary Range:£25,000 - £32,000 per annum, based on location and experience.

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