Customer Experience Ambassador

3 weeks ago


Doncaster, Doncaster, United Kingdom The Pet Vet Full time
About the Role

We are seeking a highly skilled and experienced Customer Experience Coordinator to join our team at The Pet Vet Doncaster. This is an exciting opportunity to work in a friendly, well-established practice dedicated to delivering exceptional customer service.

The ideal candidate will be a full-time customer service superstar who can help create a positive, welcoming, friendly, and efficient environment for customers and their pets. As a key point of contact, you will provide excellent communication and support to our clients, ensuring they feel valued and cared for throughout their experience with us.

You will have the opportunity to receive comprehensive training and take advantage of our CPD program for veterinary reception teams, provided through the BVRA (British Veterinary Reception Association). Our deskless reception setup means you will work closely with our clinical team to deliver a seamless experience for our clients and their pets.

As a member of our team, you will enjoy a range of benefits, including:

  • A competitive salary of £30,000 - £40,000 per annum
  • Profit share bonus
  • Long service recognition
  • Income protection
  • Compassionate leave
  • Surgery discounts


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