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Court Usher Assistant
2 months ago
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Court Usher. As the primary point of contact for court users, you will play a vital role in ensuring the smooth flow of court proceedings.
Key Responsibilities:- Customer Service: Provide exceptional customer service to court users, responding to their queries and concerns in a professional and courteous manner.
- Administrative Support: Assist the administrative staff with various tasks, including data entry, filing, and record-keeping.
- Communication: Develop and maintain effective communication with court users, colleagues, and other stakeholders.
- Problem-Solving: React quickly and professionally to unexpected situations, using your problem-solving skills to resolve issues efficiently.
- Sensitivity and Professionalism: Handle sensitive and confidential information with discretion and professionalism, catering to individuals from diverse backgrounds and circumstances.
- Administration Experience: Previous experience in administration, preferably in a public sector setting.
- Communication Skills: Exceptional communication and listening skills, with the ability to articulate complex information clearly and concisely.
- Organizational Skills: Strong organizational and time-management abilities, with a focus on prioritizing tasks and meeting deadlines.
- Customer Service: Exceptional customer service skills, with a commitment to delivering high-quality service to court users.
- Holiday Entitlement: Enjoy a generous holiday entitlement, allowing you to recharge and maintain a healthy work-life balance.
- Pension Scheme: Access to a pension scheme, providing a secure financial future.
- Free On-Site Car Park: Enjoy the convenience of a free on-site car park, reducing your commuting costs and stress.
- Weekly Pay: Receive regular weekly pay, ensuring you receive your earnings on time.
About Brook Street NMR:
We are a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, we are committed to diversity and inclusion. If you are a veteran or spouse/partner of military personnel, we guarantee to interview you for this role.
