Court Administrator

3 weeks ago


Norwich, Norfolk, United Kingdom HM Courts and Tribunals Service Full time
Job Summary

HM Courts and Tribunals Service is seeking a skilled and organized individual to fill the role of Court Usher. As a key member of the court team, the successful candidate will provide exceptional customer service, ensuring the smooth operation of court proceedings.

Key Responsibilities
  • Provide administrative support to the court team, including data entry, record-keeping, and correspondence.
  • Ensure the efficient flow of court work, including preparing court rooms, escorting court users, and maintaining accurate records.
  • Provide support to colleagues and judiciary, including answering queries, providing information, and completing tasks as required.
  • Operate office and court equipment, including computers, scanners, photocopiers, and switchboards.
  • Handle telephone calls, answer standard enquiries, and pass messages to others.
Requirements
  • Strong customer focus and service skills.
  • Experience of working with the public in a busy public service environment.
  • Ability to use a computer at the level required for the work.
Benefits
  • Competitive salary of £22,096.
  • Access to learning and development opportunities.
  • A working environment that supports a range of flexible working options.
  • A working culture that encourages inclusion and diversity.

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