Customer Service Administrator for Renewable Energy Company
1 week ago
A rewarding opportunity has arisen for a Sales & Administration Assistant to join a reputable renewable energy business based in Farnham, Surrey.
As a Sales & Administration Assistant, you will be responsible for providing exceptional customer service and administrative support to the team.
About the Role:
This is an exciting role that involves managing customers from start to finish with their solar/electrical installation. You will be responsible for answering telephone calls, handling general queries, making initial contact with potential leads, and following through with customers to close the sale.
You will also draft and issue proposals, maintain contact with customers, and perform other duties as assigned by the management.
The ideal candidate will have good communication skills, both in person and on the telephone, strong computer skills including Microsoft Office, and a good work ethic with a drive to grow with the business.
Key Responsibilities:
- Provide administrative support to the sales team
- Manage customers from start to finish with their solar/electrical installation
- Answer telephone calls and handle general queries
- Making initial contact with potential leads and following through with customers to close the sale
- Draft and issue proposals
- Maintain electronic and hard copy filing systems using the company software
- Record interactions and information accurately and efficiently
Requirements:
- Good communication skills
- Strong computer skills
- Previous experience in administration and sales preferred but not essential
- Ability to multitask and prioritise tasks effectively
- Driving Licence required
We Offer:
- A competitive salary of £25,000 per annum
- Company pension scheme
- Free on-site parking
This is an excellent opportunity to join a reputable renewable energy business and contribute to its success. If you are a motivated and detail-oriented individual with excellent communication skills, we would like to hear from you.
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