Luxury Facilities Manager

4 weeks ago

London, Greater London, United Kingdom Office Angels Full time
About the Role

We are seeking a highly skilled and experienced Luxury Facilities Manager to join our dynamic team in London. As a key member of our facilities management team, you will be responsible for delivering exceptional client services and ensuring the smooth operation of our workplace.

Key Responsibilities
  • Maintain high standards of front of house services, ensuring a welcoming and professional environment for clients and staff.
  • Oversee staff training and development, promoting a culture of excellence and continuous improvement.
  • Ensure compliance with health and safety regulations, implementing effective risk management strategies.
  • Cultivate strong relationships with stakeholders, including clients, staff, and contractors.
  • Facilitate knowledge sharing and continuous improvement, driving innovation and best practices within the team.
  • Recruit and train new team members, developing a high-performing team that delivers exceptional results.
  • Assist with community investment and inclusion initiatives, promoting a culture of social responsibility.
  • Provide support to team leaders and oversee small internal projects, ensuring seamless delivery and high-quality outcomes.
  • Serve as the primary point of contact for contractors, managing relationships and ensuring effective communication.
  • Manage team schedules and budgets, optimizing resource allocation and ensuring efficient use of resources.
  • Coordinate reprographics operations and quality control, ensuring high-quality output and efficient processes.
  • Oversee archiving and deeds management, maintaining accurate and secure records.
Requirements
  • Direct line management experience, with a proven track record of delivering high-quality results.
  • IWFM and ISOH Qualification desirable or willingness to work towards.
  • Previous experience ideally within a Team Leader or Facilities Manager position, preferably in a Legal/Financial Environment - Open to Luxury Hotel Management experience also.
  • Excellent communication and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Strong commitment to delivering high-quality service, with a focus on customer satisfaction and continuous improvement.
  • Flexibility to provide occasional out-of-hours assistance, with a willingness to adapt to changing priorities.
  • Positive attitude and ability to maintain composure in demanding environments, with a focus on delivering exceptional results.
About Us

Office Angels is an employment agency committed to building a diverse and ambitious workforce where all individuals are treated equally. We value diversity, inclusion, and well-being, and strive to create a supportive and inclusive workplace for all employees.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more.

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