Home Delivery Specialist

4 days ago


Rochdale, Rochdale, United Kingdom Gleeson Full time

We are seeking an experienced Home Delivery Specialist to join our team at Gleeson Homes. In this critical role, you will be responsible for ensuring that our customers receive their new homes efficiently and with the highest level of quality.

You will lead the regional customer relations team, focusing on customer-centric advice, guidance, and support to deliver an exceptional customer experience. Your knowledge of new-build homes and customer care will enable you to inspire and develop a collegiate team that consistently delivers high levels of performance.

Key responsibilities include:

  1. Driving the company's commitment to delivering 5-star customer service.
  2. Developing and implementing strategies to enhance customer satisfaction and loyalty.
  3. Maintaining relationships with external stakeholders, such as suppliers and partners.

This role offers a rewarding salary of £50,000 - £60,000 per annum, depending on experience, plus a comprehensive benefits package, including 26 days' annual leave and opportunities for career growth.



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