Senior Technology Support Professional

5 days ago


Leicester, Leicester, United Kingdom WQE and Regent College Group Full time
About the Role

This permanent, full-time position offers a salary of £25,000 - £30,000 per annum, commensurate with experience. The successful candidate will possess strong technical skills, excellent communication abilities, and a customer-focused approach.

Key Responsibilities:

  • Provide high-quality IT support and maintenance services to students and staff
  • Supervise a team of IT Technicians, ensuring efficient service delivery
  • Collaborate with colleagues to resolve complex technical issues
  • Develop and implement effective solutions to improve IT infrastructure and services

Required Skills and Qualifications:

  • Strong knowledge of IT and AV technologies, including Microsoft platforms
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
  • Demonstrated ability to work in a friendly and professional manner

Benefits:

  • Pension scheme with employer contribution
  • Annual incremental pay increases
  • Cycle to Work Scheme
  • On-site parking


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