Senior IT Support Professional

3 weeks ago


Leicester, Leicester, United Kingdom Ascent People Full time
Job Title:

Senior IT Support Professional

About the Role:

We are seeking a highly skilled Senior IT Support Professional to join our team at Ascent People. This is an exciting opportunity for a motivated and experienced individual to take on a client-facing role, working closely with our clients to deliver exceptional technical support.

Key Responsibilities:
  • Provide level 3 technical support to clients across various technologies including Windows Server 2008-2019 and virtualization platforms.
  • Design and implement new IT solutions, working closely with clients to understand their needs and requirements.
  • Collaborate with cross-functional teams to ensure seamless delivery of IT services.
Requirements:
  • Minimum 3 years of experience in a senior IT support role, with a strong background in Windows Server and virtualization.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
Benefits:
  • A competitive salary of £45,000 per annum.
  • Ongoing training and development opportunities to help you grow in your career.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About Us:

Ascent People is a leading provider of IT services, dedicated to delivering exceptional results for our clients. We are passionate about technology and committed to helping our clients achieve their goals through innovative solutions and expert advice.



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