Customer Success Expert
7 days ago
We're seeking a seasoned Customer Success Manager to join our team at Hunter Selection. As a key player in our Software Business, you'll be responsible for developing strong relationships with clients, enhancing their experience, and building trust.
Key Responsibilities- Develop customer relationships, focusing on client satisfaction and engagement
- Provide support to Account Managers, ensuring seamless account management
- Review transactions and provide reports for internal use
- Evaluate customer needs to enhance products and services
- Build training plans and customer success plans, working with internal stakeholders to meet customer needs
- Experience in Customer Success and Account Management within Software or Insurance industries
- Strong communication, problem-solving, and analytical skills
- Ability to analyze and interpret data, presenting insights to stakeholders
- Knowledge of Microsoft Suite and Insurance software
At Hunter Selection, we're committed to providing a supportive and collaborative environment. As a valued member of our team, you'll enjoy benefits such as 25 days' holiday, company bonus, and GP access.
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