Sales Manager

1 month ago


Dumfries, Dumfries and Galloway, United Kingdom Bannatyne Full time
About the Role

We are seeking a highly motivated and results-driven Sales Manager to join our team at Bannatyne. As a Sales Manager, you will be responsible for leading a team to achieve and exceed membership KPIs, developing and implementing strategic sales plans to drive new membership acquisition and retention, and ensuring a high level of customer satisfaction by addressing inquiries and resolving issues promptly.

Key Responsibilities
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs
  • Develop and implement strategic sales plans to drive new membership acquisition and retention
  • Conduct regular training sessions to enhance the skills and performance of team members
  • Monitor sales performance metrics and provide actionable insights to improve results
  • Build and maintain strong relationships with prospective and existing members
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly
Requirements
  • Proven experience of sales results, however not necessarily in the fitness industry
  • Strong interpersonal and communications skills and a customer-focused attitude
  • A genuine passion for health, wellness, and customer service
  • The ability to establish rapport, build trust, and demonstrate credibility
  • The ability to work to deadlines and be KPI-driven
  • Ability to work flexible hours, including weekends and holidays
What We Offer
  • B-Fuelled - complimentary lunch or breakfast
  • Flexible schedule
  • 28 days annual leave increases with tenure
  • Free gym membership
  • Complimentary gym membership for another person (after 2 years service)
  • Discounted Spa Treatments - 30%
  • Discounted Spa Goods - 20% ELEMIS Products
  • Discounted Meals and Beverages - 50% cafe/bar
  • Career & Personal Development training
  • Mental Health, Well-Being and EAP Services
  • Length of Service Awards
  • Staff Awards and Bonuses
  • Discounted entertainment and shopping

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