Supply Chain Relationship Manager

2 weeks ago


Leeds, Leeds, United Kingdom Lucy Walker Recruitment Full time

Lucy Walker Recruitment is partnering with a leading international supply chain and logistics company to find an exceptional Client Executive. This customer-focussed role offers the opportunity to build lasting relationships and deliver innovative supply chain solutions.

About the Role

This exciting position provides day-to-day management of a key Consumer client, ensuring exceptional customer service across various interactions. The ideal candidate will assist clients in optimising their supply chain models, daily manage the bespoke supply chain software solution, and analyse data through Excel and the internal system. Effective communication and collaboration with stakeholders in the UK and internationally are essential for success.

Responsibilities
  • Provide excellent customer service, handling video, phone, and email interactions with key Consumer clients.
  • Assist clients in streamlining their supply chain operations and identifying opportunities for improvement.
  • Manage the bespoke supply chain software solution, running reports and analysing data as needed.
  • Coordinate with stakeholders, including internal teams, clients, and supply chain partners, to ensure seamless communication and issue resolution.
  • Support Client Managers on projects, identifying new opportunities for client development and value-added services.
Requirements
  • A strong background or related qualification within supply chain or logistics is preferred but not essential. A genuine interest in pursuing a supply chain career is essential.
  • Excellent communication skills, both written and verbal, with a proven ability to handle customer interactions professionally.
  • Detailed attention, prioritisation skills, and the ability to meet tight deadlines are crucial.
  • A proactive approach to problem-solving and solid collaborative skills are necessary for success.
  • Proficiency in Microsoft Excel and strong IT skills are also required.
What We Offer

The successful candidate can expect a competitive salary range of £45,000 - £60,000 per annum, reflecting the importance of this role in our Leeds team. In addition, we offer a generous benefits package, flexible working arrangements, learning and development opportunities, and hybrid working to promote a healthy work-life balance.



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