Senior Policy Analyst

1 month ago


London, Greater London, United Kingdom DELIVEROO Full time
Job Description

Deliveroo is seeking a skilled Senior Rider Policy Analyst to join our team in London. As a key member of our policy team, you will play a critical role in defining and iterating on Rider Behavioural policy to curb rider fraud and abuse, and improve consumer outcomes.

Key Responsibilities:

  • Work with the Global Rider Policy Manager to develop and refine Rider Behavioural policy.
  • Analyse trends and patterns in rider behaviour and design new policy options to address damaging trends.
  • Monitor the impact of new and existing policies.
  • Design processes and training guides for handling investigations into suspected fraudulent rider behaviour.

Requirements:

  • 2+ years experience in fraud, compliance, operations, consulting or similar.
  • Data driven and detail oriented - must be able to analyse different sources of information to identify risks, trends and patterns, and use data to inform appropriate responses.
  • Experience with Looker and/or SQL is a strong plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a fast-growing startup in a dynamic and exciting industry.
  • Collaborative and supportive team environment.

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