Senior Policy Analyst
1 month ago
Deliveroo is seeking a skilled Senior Rider Policy Analyst to join our team in London. As a key member of our policy team, you will play a critical role in defining and iterating on Rider Behavioural policy to curb rider fraud and abuse, and improve consumer outcomes.
Key Responsibilities:
- Work with the Global Rider Policy Manager to develop and refine Rider Behavioural policy.
- Analyse trends and patterns in rider behaviour and design new policy options to address damaging trends.
- Monitor the impact of new and existing policies.
- Design processes and training guides for handling investigations into suspected fraudulent rider behaviour.
Requirements:
- 2+ years experience in fraud, compliance, operations, consulting or similar.
- Data driven and detail oriented - must be able to analyse different sources of information to identify risks, trends and patterns, and use data to inform appropriate responses.
- Experience with Looker and/or SQL is a strong plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a fast-growing startup in a dynamic and exciting industry.
- Collaborative and supportive team environment.
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