IT Support Apprentice

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Baltic Apprenticeships Full time
IT Support Apprentice Opportunity

Baltic Apprenticeships is partnering with Inspired Outsourcing to hire an IT Support Apprentice. This role offers a unique chance to gain hands-on experience in a fast-paced contact centre environment.

Key Responsibilities:
  • Provide IT support via various channels, including in-person, Teams, phone, and ticketing system
  • Assist with hardware updates, ordering equipment, and software updates
  • Evaluate and escalate technical issues as needed
  • Work towards an Information Communication Technician qualification
Benefits:
  • Competitive salary of £22,425
  • Monday to Friday, 11 AM to 7 PM schedule
  • 20 days of annual leave plus bank holidays
  • Pension enrolment and cycle to work scheme
  • Opportunities for professional growth and development
Requirements:
  • Grade 4/C in Maths GCSE and Grade 5/C in English GCSE
  • Ability to work in a team environment
  • Strong communication and problem-solving skills

Baltic Apprenticeships offers a supportive and dynamic environment for individuals to develop their skills and knowledge. If you're passionate about IT and eager to learn, this apprenticeship is an excellent opportunity to kick-start your career.



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