Consulting Director of Loyalty and Promotions

3 weeks ago

London, Greater London, United Kingdom Epam Full time

About the Role

We are seeking a seasoned Consulting Senior Manager/Director to join our team at EPAM. As a trusted advisor, you will play a vital role in shaping products that impact the lives of millions of people worldwide.

Key Responsibilities

  • Act as a strategic advisor on growth propositions, leveraging expertise in loyalty programs, promotion strategies, membership experiences, and subscription models.
  • Collaborate with cross-functional teams to deliver technology-focused transformation projects across various areas.
  • Equip account managers and sales teams with knowledge, materials, advice, and support to pursue opportunities within clients and prospects.
  • Assess client opportunities, generate and respond to RFPs, create proposals and presentations, establish senior relationships with clients and prospective clients, and help close new deals.
  • Shape and scope consulting engagements, establish optimal operating models, and lead the transition from the sales process to the delivery phase.
  • Establish and cultivate strong relationships with clients at senior levels, as well as external and internal partners, to maximize growth of practice activities within our consumer industries portfolios.

Requirements

  • Extensive knowledge in one or more of loyalty/membership, pricing/promotions, subscription/recurring business models domains.
  • Deep industry experience in trendsetting, digital, and innovative technology-focused areas across industry sectors (Consumer Goods, Retail, Travel & Hospitality).
  • Experience in leadership positions or equivalent from a recognized consultancy practice.
  • Strong problem-solving and creative thinking skills.
  • Willingness to lead people and help build a scaling practice.
  • Proven ability to manage client consulting engagements and management of digital innovation transformation programs to completion.
  • Sound business acumen, commercial, and strategic skills, numeric fluency, negotiation skills, and advocate for diversity.
  • Fluency in written and spoken English (business proficiency in additional languages is also desirable but not required).
  • Ability to travel on an as-needed basis.

Our Benefits

  • A competitive group pension plan and protection benefits, including life assurance, income protection, and critical illness cover.
  • Private medical insurance and dental care.
  • Cyclescheme, Techscheme, and season ticket loans.
  • Employee assistance program.
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions, and much more.
  • EPAM Employee Stock Purchase Plan (ESPP).
  • Variety of perks, such as gym discounts, free Wednesday lunch in-office, on-site massages, and regular social events.

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multinational teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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