Luxury Product Specialist

1 week ago


Belfast, United Kingdom Rituals Full time

About Us

Rituals is a leading luxury brand that offers a wide range of high-quality products, including skincare, fragrances, and home fragrance. As a Rituals Advisor, you will be part of our dynamic team, working closely with customers to provide them with exceptional service and advice.

Salary

The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. In addition to your basic salary, you will also receive a quarterly product allowance and a 30% discount on all Rituals products.

Job Description

We are seeking an experienced customer service professional to join our team as a Rituals Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering questions about our products, and making recommendations based on individual customer needs.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Relevant experience in a similar position within retail or hospitality
  • A customer-service mentality and team-player's work ethic
  • Decision-making and problem-solving skills
  • An eye for detail, organised, and structured

Benefits

In addition to your competitive salary and benefits package, you will also enjoy opportunities to continuously develop yourself by attending training sessions and courses. At Rituals, we believe in investing in our employees' growth and development to help them achieve their full potential.

Diversity and Inclusion

At Rituals, diversity and inclusion are at the heart of everything we do. We strive to create an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. This fuels our innovation and connects us closer to our customers and the communities we serve.



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